Privacy Policy
1. Who We Are
Neubrid Consults ("we", "our", "us") is a professional consulting firm operating in Nigeria. We are committed to protecting your privacy and handling your personal data responsibly. This policy explains how we collect, use, store and protect your information when you use our website or engage with our services.
Contact: info@neubridconsults.com | +234 812 913 3060
2. Data We Collect
Information You Provide Directly
- Name, email address, phone number when you book a call or complete a form
- Company name and business challenge details from our booking form
- Messages sent to us via email or WhatsApp
Information Collected Automatically
- Browser type, IP address, and device information (via server logs)
- Pages visited, time spent, and referral source (via analytics)
- Cookie data (see our Cookie Policy for full details)
3. How We Use Your Data
We use your personal data to:
- Respond to your enquiries and booking requests
- Schedule and confirm strategy sessions
- Send you relevant insights and updates (if you've opted in)
- Improve our website experience and services
- Comply with legal and regulatory obligations in Nigeria
We do not sell, rent or trade your personal data to third parties for marketing purposes.
4. Legal Basis for Processing
We process your data on the basis of:
- Consent. where you have explicitly provided your information
- Legitimate Interests. to provide and improve our consulting services
- Contractual Necessity. where data is needed to fulfil an engagement
5. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy, or as required by Nigerian law. Enquiry data is typically retained for 2 years; client engagement data may be retained for up to 7 years for legal and accounting purposes.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal obligations)
- Opt out of marketing communications at any time
- Lodge a complaint with the relevant data protection authority
To exercise any of these rights, email us at: privacy@neubridconsults.com
7. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or disclosure. While we take all reasonable precautions, no internet transmission is fully secure and we cannot guarantee absolute security.
8. Third-Party Services
Our website may use the following third-party services which have their own privacy policies:
- Google Analytics (web analytics)
- WhatsApp Business (communications)
- Google Fonts (typography delivery)
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. Continued use of our website after changes constitutes acceptance of the updated policy.
10. Contact Us
For any privacy-related questions or requests, contact us at:
privacy@neubridconsults.com
+234 812 913 3060
Also see: Cookie Policy
